Frequently asked questions

Take the hassle out of ordering. Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by our delivery after each successful renewal. Once subscribed, you will receive a 10% discount on your repeated order.

You can easily cancel or pause your subscription through signing in or creating an account on the website. Simply click 'Manage Subscriptions' and cancel or pause your subscription.

You can always send us an email and we will cancel the subscription for you

You can cancel your subscription at any time. Simply login to your website account, or email us to cancel.

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

On rare occasions, parcels can suffer damage in transit. Please contact us via with photos of any damage, and return it us. Once the return is underway, we can arrange a replacement to be sent.