Shipping & FAQs
Below is a guide for regular delivery times, outside of Christmas & outside of any COVID-19 related restrictions. Please note these timings are a guide only, listed here for the convenience of our customers. Your delivery may arrive outside of these timeframes.
WHERE WE DELIVER
The Everleigh Bottling Co delivers to almost all locations across Australia, excepting the state of South Australia and the Northern Territory, due to licensing restrictions. We are unable to offer shipping to PO Boxes, Parcel Lockers, or countries outside of Australia.
|Albury||1-2 business days|
|Bendigo||1-2 business days|
|Brisbane||2-5 business days|
|Bundaberg||4-7 business days|
|Cairns||4-7 business days|
|Canberra||2-3 business days|
|Central Coast||2-3 business days|
|Coffs Harbour||2-5 business days|
|1-2 business days|
|Gold Coast||2-5 business days|
|Hobart||3-5 business days|
|Launceston||3-5 business days|
|Mackay||4-7 business days|
|Maryborough||4-7 business days|
|Melbourne||1-2 business days|
|Newcastle||2-3 business days|
|Northern Rivers||2-5 business days|
|Perth||5-10 business days|
|Port Macquarie||2-5 business days|
|Rockhampton||4-7 business days|
|Sunshine Coast||4-7 business days|
|Sydney||2-3 business days|
|Toowoomba||2-5 business days|
|Townsville||4-7 business days|
|Wollongong||2-3 business days|
PROOF OF AGE
As the Everleigh Bottling Co. sells products which contain alcohol, our couriers will require you to present valid government issue photo identification as proof of age from the recipient of the parcel, even if that recipient is not the customer who placed the order. This is so we can ensure no alcohol is in the possession of minors. Thanks for your understanding.
FREQUENTLY ASKED QUESTIONS
I need my order urgently, what should I do?
We have a wide number of stockists across Australia, including our Melbourne venues The Everleigh in Fitzroy and Heartbreaker in the CBD, which have a limited selection of our bottled cocktail products for sale during their opening hours.
We are unable to offer order collection.
My delivery has taken longer than expected, where is it?
Deliveries are handled by our delivery partner, Australia Post, with tracking provided for each order. We recommend you contact them directly via the details in your shipping confirmation to get a real time update on your delivery.
My package is damaged, what should I do?
On rare occasions, parcels can suffer damage in transit. Please contact us via email@example.com with photos of any damage, and return it us. Once the return is underway, we can arrange a replacement to be sent.
Can I return an order?
This can be arranged in certain instances of product faults or other issues. As this is a food product, it cannot be returned for a change of mind. Please contact us at firstname.lastname@example.org to discuss details regarding returns.