Shipping & FAQs

 

DELIVERY TIMES

Below is a guide for regular delivery times, outside of Christmas & outside of any COVID-19 related restrictions. Please note these timings are a guide only, listed here for the convenience of our customers. Your delivery may arrive outside of these timeframes.

WHERE WE DELIVER

The Everleigh Bottling Co delivers to almost all locations across Australia, excepting the state of South Australia and the Northern Territory, due to licensing restrictions. We are unable to offer shipping to PO Boxes, Parcel Lockers, or countries outside of Australia.

 Albury 1-2 business days
Bendigo  1-2 business days
Brisbane 2-5 business days
Bundaberg 4-7 business days
Cairns 4-7 business days
Canberra 2-3 business days
Central Coast 2-3 business days
Coffs Harbour 2-5 business days
Geelong
1-2 business days
Gold Coast 2-5 business days
Hobart 3-5 business days
Launceston 3-5 business days
Mackay 4-7 business days
Maryborough 4-7 business days
Melbourne 1-2 business days
Newcastle 2-3 business days
Northern Rivers 2-5 business days
Perth 5-10 business days
Port Macquarie 2-5 business days
Rockhampton 4-7 business days
Sunshine Coast 4-7 business days
Sydney 2-3 business days
Toowoomba 2-5 business days
Townsville 4-7 business days
Wollongong 2-3 business days

 

PROOF OF AGE

As the Everleigh Bottling Co. sells products which contain alcohol, our couriers will require you to present valid government issue photo identification as proof of age from the recipient of the parcel, even if that recipient is not the customer who placed the order. This is so we can ensure no alcohol is in the possession of minors. Thanks for your understanding.

 

FREQUENTLY ASKED QUESTIONS

I need my order urgently, what should I do?

We have a wide number of stockists across Australia, including our Melbourne venues The Everleigh in Fitzroy and Heartbreaker in the CBD, which have a limited selection of our bottled cocktail products for sale during their opening hours.

We are unable to offer order collection.


My delivery has taken longer than expected, where is it?

Deliveries are handled by our delivery partner, Australia Post, with tracking provided for each order. We recommend you contact them directly via the details in your shipping confirmation to get a real time update on your delivery.

My package is damaged, what should I do?

On rare occasions, parcels can suffer damage in transit. Please contact us via orders@everleighbottling.com with photos of any damage, and return it us. Once the return is underway, we can arrange a replacement to be sent.

Can I return an order?

This can be arranged in certain instances of product faults or other issues. As this is a food product, it cannot be returned for a change of mind. Please contact us at orders@everleighbottling.com to discuss details regarding returns.